'The final straw,' fumes hardware store manager who rolls out drastic new anti-theft measure to stop 'smash-and-grabs' | YP7FB7D | 2024-02-25 19:08:01
The store is situated in San Francisco and has been battling rising losses as a consequence of native
A HARDWARE retailer has adopted a drastic measure to curb crippling retail theft.
The store is situated in San Francisco and has been battling rising losses as a consequence of native crime.
Fredericksen Hardware & Paint is a store that has been round since 1896.
To curb theft, the store determined to have its staff escort buyers as they bought goods.
"We actually weren't given a selection," stated the store's manager Sam Black to Fox affiliate KTVU.
"I mean, we now have to maintain our staff protected and our clients protected."
"Once they're coming in to do snatch and grabs, that was the final, ultimate straw," he concluded.
Black has been working in the store for the previous 20 years and claims he's never seen as a lot crime as he sees now.
"It's a shock," he stated.
"I imply, the greenback quantities are pretty vital, and with the tools and now we're getting snatch-and-grabs once they take entire displays, so it's getting sort of dangerous for the workers and the purchasers."
Despite the fact that escorted purchasing isn't one thing that anyone needs to cope with, Black claims clients have been understanding of the state of affairs.
"We simply need to make it uncomfortable for the thieves in order that they go some other place," he stated.
"Yeah, individuals aren't completely happy.
"The regulars can't consider it like we will't consider it, however they've been actually understanding."
To watch the comings and goings of the shop, clients now have to wait in front to be helped.
As soon as their turn is up, an employee escorts them by way of the shop to get the gadgets they need to purchase.
"It's something we've by no means carried out earlier than," stated Black to CBS News.
"A customer is available in and we simply type of help them during the entire course of."
Because the new policy was adopted, the shop hasn't experienced any massive incidents.
"I just need it to be boring and regular," stated Black.
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