'It's so messed up,' says Lyft driver who watched $500 disappear in an instant – all he did was accept a ride request | YP7FB7D | 2024-02-25 19:08:01
Caine Hager, of Denver, Colorado, enjoys providing
A LYFT driver has been scammed out of his hard-earned money after being informed that his account was being suspended as a consequence of a nasty evaluate.
Caine Hager, of Denver, Colorado, enjoys providing transportation to individuals with out cars and interacting together with his clients.
Hager stated after a journey to Denver International Airport, he acquired a request for someone who needed to be picked up on one aspect of the airport and dropped off on the other aspect.
"It's not regular, but I assumed perhaps it's only a shopper that needs to go from the west aspect to the east aspect, and I may help them out," he advised native Fox affiliate KDVR.
Earlier than Hager might drive to the rider, he acquired a request to call the lady.
Nevertheless, when he did, a man answered the decision as an alternative.
"They stated, 'This is the Lyft help staff, from your final shopper. You simply received a nasty evaluate, and it stated that your profile didn't match the look of the driving force and we're suspending your account at present,'" he recalled.
Hager knew that his picture matched, so he waited 25 minutes for verification from the caller.
Once his verification checked out, the caller stated that to make up for the delay, the company would give Hager $50.
Nevertheless, he had to undergo a course of instantly to obtain his compensation.
"Once you click accept on the categorical pay, that cash goes directly to their card from my account," he stated.
<!-- End of Brightcove Player --> This allowed the scammer to steal $500 from Hager.
"That's the trick. They scare-tactic you to be able to scare you and make you assume in a different way," Hager stated.
Hager informed the outlet that he needed to share his story to warn other rideshare drivers.
"I feel it's so messed up that there are individuals on the market that don't actually care about taking anyone's revenue that they're making," he stated.
Lyft gave a press release to The U.S. Sun relating to the rip-off.
"After the driving force reported the suspicious exercise, we started investigating the incident and shortly took action. The driving force's account was secured, and their earnings have been reimbursed. We also completely eliminated the rider's account from the Lyft platform," a Lyft spokesperson wrote.
"We remind drivers to right away contact Lyft once they notice any suspicious activity on their account in order that we will help tackle the state of affairs and not to share personal info and security codes with unknown persons."
On the Lyft website, it discusses phishing scams that attempt to trick users into giving out their private info.
The warning tells its clients that the scams can occur over telephone, text, or e-mail and to disregard the messages if they receive them.
"No Lyft employee will ask you for personal information until you attain out first," the corporate stated as a reminder.
In case you receive a textual content or e-mail, do not click the link offered as it might permit hackers to have entry to your accounts.
The Drivers Union released an alert in July 2023 to Uber and Lyft drivers warning them about suspicious calls or in-app messages that could be making an attempt to access their accounts.
"Most of those scams work the same method," the alert learn.
"Scammers will contact drivers, either over the telephone or by means of in-app chat, pretending to be Uber or Lyft.
"The scammers tell drivers that they should achieve access to their account to repair some drawback.
"As soon as they've obtained the drivers' login info, they're capable of add their own cost technique and steal the drivers' earnings.
"They could also edit the drivers' account info to stop them from logging back in."
The U.S. Solar has previously reported on one other Lyft driver who was scammed out of $1,000 during a telephone name scheme.
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